Mailboxes and mail service are provided to resident students of Lindenwood University.
Lindenwood University offers incoming mail services to current resident students. Students who require a more complete offering are encouraged to contact the United States Post Office in St. Charles or one of the local mail handlers for a mailbox which can be rented for a minimal charge.
Lindenwood has no affiliation with any mail carrier. The university is not responsible for lost mail or packages.
Mail Service Hours
Monday - Friday: 10 a.m. to 3 p.m.
FedEx, UPS, and the United States Postal Service do not deliver to the dormitories or houses, only to the university mailroom. Please address all mail to the university address. We are not able to collect deliveries any earlier than 8 a.m. or at any time on Sundays. Please do not ask for any early morning delivery options or Sunday delivery.
We provide mailboxes, package pickup, and package tracking services to students.
Students have the option to register for a mailbox on their housing registration form. If you are not sure of your mailbox or would like to register after your housing form is complete, please stop by the mail room. Letters are delivered to these mailboxes Monday through Saturday before 5PM. Having trouble opening your new mailbox? See a tutorial!
Students who receive packages or mail that contains tracking information, will be notified via e-mail to their student email account with pickup instructions. You must show your own Lindenwood ID in order to obtain any accountable mail.
Due to the high amount of incoming packages, students should wait until they receive an email stating the package is ready to pick up.
If you can't pick up your package during our operating hours, you may notify us via e-mail at MailServices@vanphongphamhp.com that someone else will be picking up your package. To do so, send a message to MailServices@vanphongphamhp.com with the header Alternate Pickup, and include your name and theirs. In order to check the package out to them, we must have received this message and seen their Lindenwood ID. Do not reply to the automatic receipt e-mail. That is a no-reply address.
Our package tracking services are generally used when things go wrong, and we understand that these situations can be very stressful. In most cases, the package is on campus and can be picked up the same day as the inquiry. Please contact us via e-mail at MailServices@vanphongphamhp.com with the tracking information and your preferred method of contact, and we'll run our search and contact you as soon as possible.